A little about us…

We’re Henderson Advocacy, Australia’s leading residential and commercial buyers agency, purchasing over $1 billion worth of properties and securing 83% of them off-market for our clients. We're the rocket ship propelling wealth-building strategies for everyday Australians and ambitious investors.

Our team doesn’t just work hard; we create wow moments for our clients. Whether it's at our incredible client events or through personalised investment strategies that change the game.

The role:
You’ll be the steady hand guiding clients from their first call to long after settlement — managing onboarding, coordinating finance, and keeping everyone aligned. You’ll combine relationship building, project coordination, and system discipline to deliver a high-trust, high-touch experience that drives loyalty, referrals, and results.

What you’ll do:

• Welcome new clients, set expectations, and coordinate onboarding
• Liaise with brokers and internal teams to keep finance and approvals on track
• Support Strategy Leads and Buyer’s Agents with clean briefs and smooth handovers
• Keep clients engaged through regular updates and insights
• Oversee the deal journey from offer to settlement
• Drive retention through post-purchase follow-ups, check-ins, and NPS

You’ll be great at this if you:

• Love building relationships and keeping projects organised
• Thrive in a fast-moving, people-first environment
• Are tech-savvy with CRM systems (Zoho, Moxo, Asana)
• Bring energy, empathy, and accountability to every client interaction

What We Offer:

• Competitive Salary & Bonus: Because top talent deserves to be rewarded.
• Career Growth Opportunities: We’re scaling quickly, and there’s no ceiling on where this role could take you.
• Access to World-Class Tools: The best data, technology, and resources to back your strategies and success.
• Unforgettable Experiences: Quarterly team retreats, international trips to destinations like Bali and Japan, and exclusive excursions on Jack’s yacht.
• Vibrant Team Culture: Celebrate wins with a high-performing, supportive team that’s redefining the property game.
• Client Events & Exclusive Access: Participate in premium client gatherings and unlock off-market opportunities no one else can offer.